In one of our high theft stores, we were loosing a significant amount of power tools from a well-known brand. We did not suspect at first that the cause was from employee theft. We had assumed that the losses came from shoplifters.
The power tools were items that we had historically had shrink problems with. We had countless incidents and recoveries from shoplifters trying to steal these power tools. When we started to loose even more of them, we just assumed we had more shoplifters than normal.
The obvious solution was to beef up our employees during the day to look out for the shoplifters. While we had a few, it was nothing like the shoplifting rampage that had to be happening for us to loose this many tools. It was then that we realized we should probably start an employee theft investigation.
We started our employee theft investigation with the receiving department. The employees were alone at the wee hours of the morning with minimal supervision. We installed a temporary, discreet camera to see what was going on when nobody else was around.
What we saw was employees sifting through the boxes of merchandise coming into the store. As soon as they found the boxes with power tools in them, they would set the box aside.
Near the end of their shift, they would toss the full boxes into the trash compactor. Someone would go to the outside of the building and grab them. This way the boxes were never seen leaving though one of the main doors.
For more information on employee theft, employee theft investigation or internal theft contact us or call 1.866.914.2567 – Atlanta Georgia
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